Search for tag: "call center management"

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MKTG2080_Module 9 Introduction duration 3 minutes 13 seconds MKTG2080_Module 9 Introduction MKTG2080_Module 9 Introduction	MKTG2080_Module 9 Introduction customer relationships services marketing activities of call centers opinion polls & market research and public opinion polling customer satisfaction low-quality service telephone exchange marketing effects business service sector call center management customer service air traffic & air transport mktg2080 business connections food at restaurants marketing support From Danielle Lawrence 214 plays 0
MKTG 3085 Module 1-2 duration 3 minutes 25 seconds MKTG 3085 Module 1-2 MKTG 3085 Module 1-2	MKTG 3085 Module 1-2 activities of call centers market research call center management business customer satisfaction consumer issues customer insight consumer survey customer relationships customer service mktg7015 consumer behavior opinion polls & market research and public opinion polling research marketing research diploma work From Danielle Lawrence 552 plays 0
MKTG7015 Module 1 Introduction duration 1 minute 42 seconds MKTG7015 Module 1 Introduction MKTG7015 Module 1 Introduction	MKTG7015 Module 1 Introduction business user profile customer relationships customer satisfaction activities of call centers research opinion polls & market research and public opinion polling customer service call center management mktg7015 consumer behavior segmentation target audience marketing target market consumer survey From Danielle Lawrence 188 plays 0
MGMT 7073 Module 7 Part 2 duration 18 minutes 30 seconds MGMT 7073 Module 7 Part 2 MGMT 7073 Module 7 Part 2	MGMT 7073 Module 7 Part 2 organizations human resources customer relationships mgmt 7073 labour (workers) employees mathematics customer service customer satisfaction measurement (mathematics) call center management influencing (society) activities of call centers opinion polls & market research and public opinion polling societal systems options & equity derivatives From Danielle Lawrence 225 plays 0
Market Orientation duration 18 minutes 13 seconds Market Orientation Market Orientation	Market Orientation call center management customer service service sector customer satisfaction business markets opinion polls & market research and public opinion polling business connections telephone exchange organizations research mktg 7000 mktg7000 sales societal systems customer relationships activities of call centers commercial bargaining and commerce From Danielle Lawrence 12 plays 0
OM742 Module 6 Discussion Board Debrief duration 2 minutes 37 seconds OM742 Module 6 Discussion Board Debrief OM742 Module 6 Discussion Board Debrief	OM742 Module 6 Discussion Board Debrief finance health care hospitals & clinics activities of call centers health status customer service customer satisfaction good health customer relationships om7042 management administration and leadership labour (workers) employees labor call center management business From Danielle Lawrence 69 plays 0
OM 7042 Lecture 3.1 Basic concepts of customer… duration 15 minutes 37 seconds OM 7042 Lecture 3.1 Basic concepts of customer… OM 7042 Lecture 3.1 Basic concepts of customer focus	OM 7042 Lecture 3.1 Basic concepts of customer focus call center management organizations lighter customer satisfaction om 7042 guitar opinion polls & market research and public opinion polling healthcare quality customer relationships legal complaint activities of call centers influencing (society) customer service customer loyalty business connections telephone exchange From John Stoll 264 plays 0