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MKTG2080_Module 9 Introduction duration 3 minutes 13 seconds MKTG2080_Module 9 Introduction MKTG2080_Module 9 Introduction	MKTG2080_Module 9 Introduction customer relationships services marketing activities of call centers opinion polls & market research and public opinion polling customer satisfaction low-quality service telephone exchange marketing effects business service sector call center management customer service air traffic & air transport mktg2080 business connections food at restaurants marketing support From Danielle Lawrence 218 plays 0
2080 Chapter 2 _ 9.mp4 duration 1 minute 55 seconds 2080 Chapter 2 _ 9.mp4 2080 Chapter 2 _ 9.mp4	2080 Chapter 2 _ 9.mp4 logistics value chain company information customer service sales activities of call centers business connections customer support savings competitive advantage customer relationships service sector product management management selling caption complete From Danielle Lawrence 885 plays 0
Market Orientation duration 18 minutes 13 seconds Market Orientation Market Orientation	Market Orientation call center management customer service service sector customer satisfaction business markets opinion polls & market research and public opinion polling business connections telephone exchange organizations research mktg 7000 mktg7000 sales societal systems customer relationships activities of call centers commercial bargaining and commerce From Danielle Lawrence 12 plays 0
OM 7042 Lecture 3.1 Basic concepts of customer… duration 15 minutes 37 seconds OM 7042 Lecture 3.1 Basic concepts of customer… OM 7042 Lecture 3.1 Basic concepts of customer focus	OM 7042 Lecture 3.1 Basic concepts of customer focus call center management organizations lighter customer satisfaction om 7042 guitar opinion polls & market research and public opinion polling healthcare quality customer relationships legal complaint activities of call centers influencing (society) customer service customer loyalty business connections telephone exchange From John Stoll 264 plays 0