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03:13 MKTG2080_Module 9 Introduction MKTG2080_Module 9 Introduction	MKTG2080_Module 9 Introduction customer relationships services marketing activities of call centers opinion polls & market research and public opinion polling customer satisfaction low-quality service telephone exchange marketing effects business service sector call center management customer service air traffic & air transport mktg2080 business connections food at restaurants marketing support From Danielle Lawrence 201 plays 0
10:35 IS2080 Chapter 5 - Part 10 IS2080 Chapter 5 - Part 10	IS2080 Chapter 5 - Part 10 is2080 statistics company information business performance indicator key performance indicators activities of call centers business analytics analytics business intelligence car dashboard manager roles in companies telephone exchange predictive analytics car parts and supplies success factors caption complete From Danielle Lawrence 801 plays 0
18:13 Market Orientation Market Orientation	Market Orientation call center management customer service service sector customer satisfaction business markets opinion polls & market research and public opinion polling business connections telephone exchange organizations research mktg 7000 mktg7000 sales societal systems customer relationships activities of call centers commercial bargaining and commerce From Danielle Lawrence 11 plays 0
15:37 OM 7042 Lecture 3.1 Basic concepts of customer… OM 7042 Lecture 3.1 Basic concepts of customer focus	OM 7042 Lecture 3.1 Basic concepts of customer focus call center management organizations lighter customer satisfaction om 7042 guitar opinion polls & market research and public opinion polling healthcare quality customer relationships legal complaint activities of call centers influencing (society) customer service customer loyalty business connections telephone exchange From John Stoll 264 plays 0