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Thumbnail for entry OM 7042 Lecture 3.1 Basic concepts of customer focus

OM 7042 Lecture 3.1 Basic concepts of customer…

duration 15 minutes 37 seconds

OM 7042 Lecture 3.1 Basic concepts of customer…

OM 7042 Lecture 3.1 Basic concepts of customer focus

OM 7042 Lecture 3.1 Basic concepts of customer focus

call center management
organizations
lighter
customer satisfaction
om 7042
guitar
opinion polls & market research and public opinion polling
healthcare quality
customer relationships
legal complaint
activities of call centers
influencing (society)
customer service
customer loyalty
business connections
telephone exchange
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