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IS2080 Chapter 12 - 4 duration 8 minutes 26 seconds IS2080 Chapter 12 - 4 IS2080 Chapter 12 - 4	IS2080 Chapter 12 - 4 customer support opinion polls & market research and public opinion polling product knowledge telemarketing call centre cross-selling sales personnel company information selling commercial bargaining and commerce is2080 product support customer relationship management sales cameras customer service From Danielle Lawrence 623 plays 0
IS2080 Chapter 12 - 5 duration 2 minutes 34 seconds IS2080 Chapter 12 - 5 IS2080 Chapter 12 - 5	IS2080 Chapter 12 - 5 cross-selling targeted advertising and personalised ads analytics is2080 decision support systems commercial bargaining and commerce sales marketing campaign customer service statistics business intelligence customer acquisition business analytics profitability ratios selling data mining From Danielle Lawrence 595 plays 0